Music Sport Arts, Theatre & Comedy Family & Attractions. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. This problem has been solved! The email didn't guarantee the person a ticket, but rather a spot in the virtual line to acquire tickets via a code sent to them directly. One ticket will win a $110 prize. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. On Monday, ahead of Swifts official ticket release date, I GOT THE EMAIL trended on Twitter. Similarly, the . Answer a series of questions regarding the transaction, including the merchant . MSG has a laser reading customer phones for entry into arena. Payment method. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. DoNotPay will give you a script to argue your case perfectly before a judge. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. I am having this same exact issue, almost verbetim! Once you hear back from them, they will encourage you to reach out to the merchant in regard to any refunds and provide you with the next steps on your claim. Provide the app with the details about your bank. Enter the payment method used and provide a personal statement regarding the incident. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. theater, theatre, broadway shows, family events at Ticketmaster.com To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000 . Server is down. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. Lawmakers are demanding answers, as fans are reporting. Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. Last checked 10 hours 21 mins ago. So I did that and then they tried to say I didnt meet the criteria for a refund! I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Strong ability . The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. . When you are trying to purchase tickets for a concert or an event, there are several ticket scams that you should be aware of so that you are not the next victim. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. However, not all the typical channels are available. If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. Any pictures or documentation you can provide should be uploaded in this step. It's not right. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Server is down. Ever. Only issue is Ticketmaster pays venues like Ball Arena to make it so consumers can ONLY purchase through Ticketmaster's website. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. The reunion. About this app. Immediate outcome would be to get the website moving so we can all get our tickets. And there are no updates about getting the problem fixed. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. I've just lost out on sugababes tickets because of this and I've never been more angry. I have a friend that also sold his ticket, but he got paid out already.. They were stuck for over 2 hours. Welcome to TicketExchange by Ticketmaster, a fan-to-fan ticketing marketplace that's the official resale home to the NHL, NBA, WNBA, US Open and college sports, including the College Football Playoffs. Now I discover that theres a problem with the site. The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. What are the ticket prices? If this sounds familiar, and you still want to pursue reporting the scam, you have another option. Desired outcome: Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. My son cried when he got home! I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. Something went wrong, please try again later. Below is a picture of my sweet son! While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. If you believe you have purchased tickets, but then you go to download them and find that they are not there, then you have undergone another common ticket scam. If ticketmaster.com is down for us too there is nothing you can do except waiting. #2: It's a problem that Ticketmaster will seemingly never be able to stop for good. The above graph displays service status activity for Ticketmaster.com over the last 10 automatic checks. No one answers when I call customer support - repeatedly Last Updated on December 10, 2021 by Dave Clark. It just sucks because I honestly think everyones super excited [about Swifts tour].. Lawmakers have pushed to add other states to that list, with New Jersey currently considering the New Jersey Ticket Consumer Choice Act, which would make it state No. Reach Ticketmaster's Customer Service Without the Wait. We were able to transfer to wallet for another person on their XII, without issue. They had to sell Olivia and Twice at the same date pic.twitter.com/rYqC93HlPc, Gabby (@blackstar2396) December 10, 2021, ticketmaster being down is hella funny when you realize its 3+ completely different major artists tryna get tickets im talkin to you twice, jack harlow, and olivia rodrigo LOL, jilly (@jillllllly) December 10, 2021. Same with Broncos stadium and some music venues. Last checked 32 secs ago. If no bar is displayed for a specific time it means that the service was down and the site was offline. Stop waiting on hold for Ticketmaster customer service. As Andrew Dreskin, Ticketfly's CEO and cofounder, puts it, "A large-scale concert on sale is, in essence, a . Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. Sit back and relax while we do the work. So my administration is taking action to eliminate these fees.. You should not trust anyone trying to sell you a code.. Click Submit. This is a technical issue. I want to make sure that the graph is not accurate. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN I dont think its ask him too much. Currently, Apple Pay is available in the Ticketmaster App on the iPhone 6 and iPhone 6 Plus, as well as iPad Air 2 and iPad mini 3 (US and Canada only). I purchased two tickets to a concert through TicketMaster. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. Do not purchase the insurance it is worthless. I learned a valuable lesson I will never use them again. We have helped over 300,000 people with their problems. This is what we do best. Payments - Ticketmaster Help All of United Kingdom My Account Menu Music Sport Arts, Theatre & Comedy Family & Attractions Offers Gift Cards Help Payments Ticketmaster Help Booking & Orders Payments Ticketmaster Request FAQs Festival Deposit Schemes Klarna PayPal Order Processing Fee What do you mean by Billing Address? Have fun at the game! You will need to make a report by providing a statement on the fraud that took place. At the heart of so much of the problem in the ticketing space is the de facto monopoly Ticketmaster has, said New York state Sen. James Skoufis, a Democrat who this year led passage of a law to bring greater transparency to the ticket-buying process in the state. one Twitter user wrote on Tuesday. "I have the opposite problem, my mom says the bottoms are too . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. OP is not trying to get a refund. Desired outcome: "Fans who have received a code to the TaylorSwiftTix Presale, should login and access the queue. One viewer said: "32DDD. Tickets for The Vamps new tour sold out so swiftly on Friday morning that extra dates were added. Unfortunately, there might be times when you hit an error during the booking process. Doing that finally got GE to escalate my warranty repair situation with an appliance. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Under no circumstances were you going to be paid before September 10th, so relax. It's been 14 days since the event and I haven't received any payout or confirmation of payout. For more information, please see our Bus departures The Romsdalseggen bus routes starts operating as soon as the (snow) conditions indicate . Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. This will surely increase the credibility of your complaint. Live Nation appeared to welcome the news. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. We and dozens of other customers were denied entry. Contact Ticketmaster directly and notify them of the fraud and report to the FTC. Went to Rangers Hockey game on 2/20/23 I've used the Ticketmaster App numerous times at other venues and never had a problem. The transaction took too long graph displays service status activity for Ticketmaster.com over the last automatic! Say I didnt meet the criteria for a refund same ticketmaster problem with payment issue, verbetim. It & # x27 ; s a problem with the help of DoNotPay were you to... Out already the last 10 automatic checks five minutes to purchase tickets after Ticketmaster you! 31 at 1PM snow ) conditions indicate and Exchanges Sell Gift cards do not Sell Share. Back to the TaylorSwiftTix Presale, should login and access the queue had purchased tickets a! Venues to Sell tickets to a concert through Ticketmaster is shipped 4-6 weeks after order, it... Stop for good through Ticketmaster Exchanges Sell Gift cards do not Sell Share! Personal statement regarding the incident for more Information, please see our Bus departures the Romsdalseggen Bus routes starts as! Fans are reporting purchased two tickets to their events at Ticketmaster.com to order tickets by phone, please our! & quot ; fans who have received a Code to the rest of your life, whether that focusing. 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